Frequently asked questions
How long will it take for my items to arrive?
It will take up to two business weeks for most standard shipment orders to be shipped out. However, some orders may come sooner than the two business weeks exectancy; there will be a email measge sent out to you if any order comes early or is delayed.
How are the clothing items measured?
The clothing items on this website are measured by modern USA sizing. All clothing items are hand-made by owner and fashion designer Jasmine Goodwin. This is a measurement chart at the bottom right of every clothing item, when you select the full view of that item.
Why is the t-shirt, "Pieces of the Sea" or other certain t-shirts cost $90?
"Pieces of the Sea" and other $90 t-shirt items and priced this way beceause they are limited items. These t-shirt are hand-made by owner and fashion designer Jasmine Goodwin; and are made up of small peices of left-over fabric from former clothing lines, that on the website. These t-shirts are speical, and come in small quantities. It all depends on how much fabric is left over from pervious collections. Once it sells out, there are no duplicates of this item, and I will not take any request for more.
Do you design/create Cosplay costumes?
Yes, all orders for custom cosplay costumes most email me at: email@example.com to request a cosplay. All payments are final and non-refundable, and will be done through PayPal. I do not do mail-in checks. Note: I do not create armor, weapons, or mask.
Do you do custom containers/jewerly boxes?
Yes, all custom container/jewerly boxes order most email me at: firstname.lastname@example.org
Can I return a limited item for a full refund?
Yes, you can return a limited edition item. But the limited edition item most not be damaged, stained or extensively worn in order to get a fully refund. You will not be refunded if it is sent back damaged. Please allow one business week for a full refund to process.
Do you ship internationally?
Yes, I ship all my produce nationwide and internally throughtout all countries that take UPS or USPS shipiment and mailing.
Is your clothing handmade or are they done by manufactors?
All my clothing, accessories, and jewerly boxes and handmade and designed by me, Jasmine Goodwin, owner and fashion designer of Dark Jasmine, LLC. These are one of a kind items that you can't find anyway else; no copies or duplcates can not be found anywhere else.
Do you have a store or are you selling your produce in stores?
I do not currently have a store, nor am I co-signed with any stores to sell my produces at yet. I will update everyone when that changes. ;)
Do you have 'Short' or 'Tall' sized cothing?? (People who are under 5,6' or over 5,9')
Some clothing products will have the option of short or tall when selecting sizes. Here at Dark Jasmine, LLC I will always try to have a wide range of able options for my customers.
Do you have custom sizing available?
Yes, please email me with the name of the product that's not in your size, along with your measurements.
What does the option 'Wet Laxet' mean? What is it?
Some of my swimwear or other products are made out of a quality of fabric labled 'wet latex.' When talking to the fabric store owner and other fabric experts about it labling; it is discribed to me as a higher quality PVC but not dirctly related. This fabric behaves and have to be taken care of like real latex, which why most fabric store sellers would typically label it as wet latex. This type of fabric is actually more related to the type of fabric called datex; which is not commonly used or known.
Can I exchange sizes on clothing products?
Yes. You can exchange sizes of items that you've recently purchased. However, you CAN NOT exchange limited edtion clothing products for a different size IF that item is completely sold out or out of that sizing. Please allow 1-2 bussiness weeks for your new size item to arrive, once Dark Jasmine, LLC receive the return exchanged item.
What is Afterpay?
Afterpay is a buy now, pay later instant lender that divides your purchase amount into four biweekly payments. Go to www.afterpay.com for more details
What is Snail Mail for Shipment Option??
So, as you all know, all Dark Jasmine, LLC products are handmade and have a few items that are 'made to order' products. Some of these products take longer to make and ship out once they're finished. So, to make things easier for some customers, I added the Snail Mail shipment method. This shipment method is for those with 'made to order' purchases and larger purchase of 5 itmes or more. Note: That ANY and ALL purchases that select the Snail Mail shipment method, will NOT be shipped out or received earlier than the 3 weeks to 1 month expectancy.